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Ian Richardson
Senior Product Designer

Ian Richardson
Product Designer

10+ years driving measurable growth across insurance,
fintech, retail, education, and SaaS. Specialising in conversion optimisation,
experimentation and AI-enhanced product workflows. 

 

 



SYSTEMS, APPS,
WEB, BRANDING

WELCOME TO MY PORTFOLIO

'Designing products that improve
user outcomes and deliver
measurable business impact.'

What I do
Hello, I'm Ian. I help product teams identify the right problems, design effective solutions, and deliver measurable outcomes—combining strategic product thinking with hands-on execution.

My work spans end-to-end acquisition journeys, scalable design systems, B2B SaaS platforms, and multi-market research programmes. I partner closely with Product and Engineering to challenge assumptions, shape roadmaps, and turn research insights into decisions that move products forward.

.The impact - a few numbers that matter
+55.4% CVR uplift
+18.2% quote stage improvement
-40.2% completion time
50% faster delivery

I also build things
In 2025, I developed an AI-assisted product design process focused on accelerating research, ideation, and delivery without compromising product thinking. To support the framework, I designed and built Cairn, an AI-assisted workflow platform that helps teams move from brief to launch through a structured, repeatable process.
Cairn case study. Coming soon

Selected work 
Scroll down to see a selection of product design case studies covering research, experimentation, design systems, optimisation, and AI-assisted workflows. This is my most recent work. 
D&G Registration journey redesign case study →

Get in touch
I'm currently exploring new Senior Product Design opportunities. If you're looking for someone who can lead discovery, shape product strategy, align stakeholders, and deliver measurable outcomes, I'd be happy to connect.
Say hello →